Dear valued customers & neighbors,
We hope you and your families at home and at work are well.
Firehook’s Main Bakery in Chantilly, Virginia is an essential business and remains open, supplying baked goods to our retail stores and customers nationally.
Our Main Bakery has food safety and security measures that follow the guidelines set by GFSI (the Global Food Safety Initiative.) We are grateful to all our essential employees who are taking extraordinary steps, over and above FDA, GFSI & FSMA guidelines, to guarantee the highest levels of safety and security throughout the company.
Since early March, Firehook has had an Emergency Safety Team in place, meeting daily to monitor and support the safety and security conditions. The measures we have already put in place include the following:
- Access to the Firehook facility is limited to Essential health screened employees.
- All employees are provided PPE including but not limited to masks, gloves & scrubs.
- We increased the frequency of our cleaning and sanitation protocols with additional protocols for high touch surfaces.
- We scaled back production to allow for safer working conditions.
- Regular internal & third-party safety inspections are in place to uphold the highest level of accountability and transparency.
- All customer service, marketing & accounting teams are teleworking full time with restricted access to the office.
We continue to make resources available to prioritize the safety of our employees and products and are engaged in our industry and emergency preparedness agencies to make sure we have access to the latest information and resources.
I am aware of the stress and hardship that this crisis is creating for our employees. I am in awe of our team members for their leadership in responding to this crisis. Their commitment to Firehook and care for one another is motivating me to work 24/7 to support their well being. I look forward to working beside them as they continue to serve our customers for years to come.
Thank you for your continued support and care!
Founder & President